“Let us hope that this spirit will become the order of the day. We can no longer afford to worship the God of hate or bow before the altar of retaliation. The oceans of history are made turbulent by the ever-rising tides of hate. History is cluttered with the wreckage of nations and individuals who pursued this self-defeating path of hate. As Arnold Toynbee once said in a speech: “Love is the ultimate force that makes for the saving choice of life and good against the damning choice of death and evil. Therefore the first hope in our inventory must be the hope that love is going to have the last word.”

                                                                                                                              – Dr. Martin Luther King Jr –

To be an effective organization we must respond to the changing needs of the individuals and communities we serve and enhance the exchange of ideas among many communities and constituencies. Our growth and performance are driven by our ability to recognize and respond to the evolving needs of our constituents and the changing nature of our market.

Isolation is the hallmark of unhealthy communities and organizations. We, therefore, endeavor to stand at the intersection of multiple constituencies, to break through silos, and to work with organizations and individuals from diverse perspectives who can advance our mission Low-income communities and residents need and are entitled to the same expertise and the same expectations of excellence that are available to their wealthier neighbors. We work to deliver that excellence through staffing, technology, and infrastructure that promote efficiency and innovation. The culture of our organization should reflect the values we bring to bear on the work we do and the communities we serve. 

                                                                 “We must become the change we want to see in the world.”

                                                                                                          – Mahatma Gandhi –

Systemic change engenders powerful, broad-reaching and long-lasting results. We seek ways to improve industry results and to develop solutions that can be replicated on a nationwide basis.

Asking the right questions is a root source of good leadership. As our world evolves, our questions must evolve. We endeavor to increase our awareness of the transformational shifts that affect the environment in which we operate.